New Build Network Set Up

This webpage will show you how to properly set up the networking equipment in your new home.

Step 1. Schedule your internet service provider.

If you haven’t already, call the internet service provider for your area so they can come out and run the internet line into your new home. 

Please note that Crystal Clear Audio and Video does not bring internet service into the home. We install your home’s low voltage and ethernet outlets.

Step 2. Locate your networking enclosure.

The networking enclosure is where you will put your networking equipment. The enclosure is usually located in the basement by your electrical panel or, if you have a slab home or townhome, in the garage or storage area. 

If you found this webpage by scanning our QR code, that means you have already found your enclosure. 

For homes with a basement, see Step 3a. For slab homes and townhomes, see Step 3b.

Step 3a (homes with a basement). Plug your router into your modem and your modem into the switch that is in the enclosure in your basement.

Both your modem and router must be installed inside the enclosure in your basement. Crystal Clear has already provided the switch as part of your home’s standard package. Please plug in the devices in this exact order:

MODEM -> ROUTER -> SWITCH

If both your modem and router are not installed in your enclosure in this exact order: MODEM -> ROUTER -> SWITCH, your home’s ethernet outlets will not work. 

Your ISP might try to install your router on the first floor, citing Wi-Fi signal issues. This will not work. Please redirect your ISP to the basement for proper installation. See step 4 (below) regarding Wi-Fi signal strength.

Step 3b (slab homes and townhomes). Plug your modem into the labeled input wire in the enclosure and plug your router into the double-gang ethernet outlet.

Plug your modem into the labeled input wire inside your enclosure (usually located in the garage or storage area of the home). Next, locate the double-gang ethernet outlet in your home (usually in the living room). Your router’s input will plug into the gray jack, and the output will plug into the white jack. 

Step 4 (optional). Purchase and install a Wi-Fi access point/mesh system.

You may experience weak Wi-Fi signal in certain areas of the home after placing your modem and router in the enclosure. To fix this, purchase an access point/mesh system of your choice, like eero. Usually one node per floor is sufficient.

If you would like Crystal Clear to install an access point/mesh Wi-Fi system for you, please email kim@crystalclearaudioandvideo.com for a quote.